Case Study Example | Topics and Well Written Essays - 250 words - 13

Case Study Example With the focus in increasing productivity and to improve cost efficiency, he has the duty to ensure that there is a proper customer service to attract more customers and retain them. High employee turnover can greatly affect businesses and can lead to low productivity levels. People should be allowed to work and in an event of bad conduct, the root cause should be known in good time and corrective measures taken before suspending or firing. Un-motivated worker may be unhappy with their job. They always feel overworked, under-appreciated and poorly paid and in turn. These can eventually lead to negative attitude and behavior towards work like those that were witnessed in Sally at her place of work. For the management to tactfully deal with her case, she should be informed of the organization’s mission and target to be achieved in the best way through the use of better communication skills. She should be given a brief job description to help her know what is expected of her and what she is accountable of. Sally should get motivated by simply being allowed to contribute and bring new ideas for improvement to the table and to have input in the whole process. This brings a sense of ownership in the business. She should get enrichment in form of skill-building and training through workshops to let her work independently with less supervision. Good performance in an organization is based on the workforce productivity that ensures the employees work more efficiently and effectively to have the same results at the end. To improve the store performance, Bill should offer employees training to improve their knowledge and skills. Bill should ensure that he instill into his employees the knowledge of team discipline, to make them work as a group towards achieving the set goals. They should be given equipment and new technology to

Ethical Decisions in Leadership Class Essay Example | Topics and Well Written Essays - 1500 words

Ethical Decisions in Leadership Class - Essay Example The essential problem is developing a decision that ethically considers the candidate's qualifications and soundly determines which candidate to promote based on these ethical considerations. Liz: Liz is African American. She is 34. She is divorced and has one child. She graduated in the lower half of her college class at Northwest State. She has been in the industry eight years and the company four years. Her performance ratings are mediocre. Employee reviews indicate she has had difficulty in staff management. Her energy level has been indicated to be high. Roy: Roy is white. He is 57. He is married with three children. He graduated in the top half of his class from a private university. He has been in the industry thirty years and with the company for twenty years. He has mediocre performance ratings. He has produced many of the top sales performers in the past. His energy level has been indicated to be average-low. Quang Yeh: Quang is 27. She is Asian. She is single with no children. She graduated in the top 3 percent of her class at State University. She has been with the company for three years. The last area she managed showed record increases, however, she lost a few older accounts. Her references indicate that she is intense and nothing will stop her from reaching her goals. They also indicated that she often puts in 60 hour work weeks and that her management style is meticulous. In ‘How to Make Unethical Decisions’ (Article 7) Sikula and Sikula discuss facts that should be considered relevant when determining employee promotion and hiring. They argue that appropriate subjects include education performance, learned knowledge, past experience, and pooled judgment. Following these standards, it’s clear that Quang’s excellent college performance and her proximity to attending college indicate she excels above the other candidates in this category. When considering learned knowledge and past experience one  must note that Roy has over thirty years experience in the industry and twenty of those with the company; however, Quang has demonstrated outstanding results in her past output.